Mobile apps for enhancing adherence to chronic diseases

  • Mobile applications (apps) are effective in reducing non-adherence by reminding patients about their medication and relaying the information to their caregivers1.
  • They can also help to monitor adherence, and provide caregiver feedback as well as targeted information to generate health literacy2.
  • Apps are simple, easily accessible, cheap, and can cater to the management of a wide range of chronic illnesses1.
  • However,these apps are limited in their use for patients with poor digital literacy, multimorbidity, and intentional non-adherence to medication. Also, privacy and security threats to patient data information are major areas of concern1,2.

Chronic diseases can last for decades and require a disciplined approach to medication administration plus a lifestyle change. Among the most common chronic ailments are cardiovascular disease, diabetes type 2, respiratory diseases (asthma), and cancer3. Globally, one-third of adults suffer from one or multiple chronic conditions. Three in five global deaths are due to diabetes, cancer, chronic respiratory illnesses, and cardiovascular disease4. Medication adherence is defined by the World Health Organization as “the degree to which the person’s behavior corresponds with the agreed recommendations from a health care provider”. Approximately 50% of patients with chronic conditions are estimated to not adhere to their prescribed medications5. Inadequate medication adherence leads to ineffective treatment and undesired consequences like delayed recovery and an increase in hospitalization. Suboptimal use of medications in patients with chronic conditions is generally due to lower health literacy, ineffective communication between patient and health care practitioner, adverse effects, complex medication schedules, and incomplete awareness about the drug5. Therefore, technology that can assist chronic disease patients in medication management, health monitoring, and generating health awareness is acutely required.

Global scenario of mobile health apps:

Smartphones have become an inseparable part of our lives and mobile applications are their key component. Mobile apps are computer programs or software installed on mobile electronic devices to support a variety of features and applications1.The advent of mobile internet services and smartphones has generated a huge population of patients who can be approached through mobile to drive adherence to medication1. These health apps can also help to enhance lifestyle and provide targeted digital material to generate health literacy. Therefore, a number of health apps – upwards of 3,00,00 – are available on various repositories, of which about 10,000 focus on medication adherence6. A recent study providing an overview of mobile health applications analyzed 420 free apps that focused on medication management. These applications could be divided into three major sub-groups based on the tools and services provided such as medication reminders, behavioral change interventions, and health education. The majority of these apps are developed by software companies and many are freely available, while some are paid. Among both freely available and paid apps, only a few are developed in association with healthcare practitioners or come from academic background7.

Mobile apps: An effective digital health intervention

In the present technology-driven world digital interventions like mobile apps, SMS (short message service) messages, wearable and ambient sensors, email, social media, and interactive websites play an important role in every aspect of our lives. Mobile health has now become an integral part of healthcare services and is defined as digital healthcare delivery tools on mobile devices. Mobile health applications can help in delivering health information, collecting patient data, or supporting other healthcare-related hardware6. Mobile apps are easy to use, cheap, and can improve the management of diverse chronic diseases. They can enhance adherence by helping as a medication reminder, medication monitoring, clinical decision support, feedback from physicians, setting up appointments, and sharing data with HCPs1. For example, apps designed for diabetes can help in diabetes management by monitoring physical activity, nutrition, blood glucose testing, medication or insulin dosage, and providing health feedback as well as information8.

Mobile apps – redefining patient care1,6:

  1. Easy to use: Apps may be used at any time of the day and have a 24/7 patient accessibility.
  2. Reminder: Most of the mobile apps help in reminding patients about their upcoming dosage and may also warn for any missed dosage. It can also remind about the upcoming follow-up visits with the healthcare practitioner.
  3. Monitoring and documentation:  Mobile apps can easily monitor and document  variety of activities including heart rate, blood pressure, glucose levels, sleep quality, and nutritional choices.
  4. Clinical decision support: Apps may also guide patients in correct usage of medications. It can bring feedback messages from healthcare practitioner and can also easily connect with physicians for consultation with mobile apps.
  5. Reduction in healthcare costs: The use of mobile apps are associated with reduced healthcare costs.
  6. Providing health information: Provides health information and education suitable to the patient’s clinical condition and needs.
  7. Data sharing: One defining feature of mHealth apps is the option of data sharing. The patient data can be easily shared with the concerned healthcare professionals and even with family members as per individual choice.

Mobile apps for enhancing adherence – specific examples

1. Abbott’s “my a:care” app (my a:care app – Acare HCP Global (

The “my a:care” app is a pioneering mobile application that healthcare professionals can recommend to their patients for supporting medication adherence and improving health outcomes. The uniqueness of this app lies in employing established behavioral science methods to tackle non-adherence in patients. The “my a:care” app enables patients to take small, manageable steps while rewarding positive actions to bring lasting behavioral changes9.

The my a:care app is a personal coach:

App features10:
  • Patient motivational program: my a:care app enrolls patients in a lifestyle management program, which makes use of motivational strategies to encourage the development of new habits.
  • Patient-tailored treatment plans: Patients can create their profiles feeding the medication regimen. The app can remind patients to schedule new appointments and renew prescriptions.
  • Keep the cube green: The green cube displays the patient’s overall motivation to develop a new behavior. The goal is to maintain it green, by making lifestyle adjustments, like drinking more water during the day and going to bed earlier, that is not usually related to their medication regimen.
  • Data privacy: The app is transparent about collecting, using, and storing personal data. Security practices may differ based on patient use, age, and region.

2. Montuno Software’s Dosecast

Dosecast is a medication management app that tracks and improves medication adherence. The app allows patients to take a photo of their pill and upload it because the app has a drug database so it is simple to select the appropriate medication when setting a reminder and it keeps track of the amount of each medication, sending a refill notice when patients are getting low11.

App features:

  • Dose reminders when patients are running low on medication
  • Track patient’s medication adherence and allows patients to share it with their Doctor
  • Review dose history & compliance
  • Set quantity tracking & refill alerts
  • Personalize medication photos
  • Provides safety, security, and privacy information 11.

3. Circadian Design’s Round Health

The Round Health app provides all of the vitamins and medicines in one place. The app offers discreet, continuous reminders that go beyond awkward phone alarms. Round Health is a good choice for older patients or those who need a simple feature set to use technology to manage their adherence12.

Other features include:

  • Simple and intuitive interface to viewing all of your medications and vitamins
  • Complex scheduling of various doses and schedules
  • Tracking and taking of as-needed/PRN medications
  • Refill reminders for medications
  • Refill tracking and reminders
  • Not provided privacy practices and handling of information12.

Table 1: Feature comparison between the my a:care, Dosecast, and Round Health

FeaturesAbbott’s my a:care appMontuno Software’s DosecastCircadian Design’s Round Health
App website
Tracking ✓
Medication Reminders✓  ✓
Motivational coaching
Health tips
Data Sharing ✓
Chats/Conversations ✓
Feedbacks ✓ ✓
Cost (USD)00(Basic)+
AudiencePatients & HCPsPatientsPatients

Limitations of the mobile apps1,6:

  1. Poor quality information: The accuracy of data from mobile apps is sometimes questionable and should be used cautiously upon verification from healthcare professionals.
  2. Lack of regulation and approval: Unfortunately, many apps receive little to no government attention, which can lead to a lower quality.
  3. Data Privacy: The mobile apps continuously collect health data. This poses a threat to the privacy of information in case of a potential leak due to hacking.
  4. Not based on behavioral techniques: Most apps do not use scientific behavioral techniques to change adherence behavior and therefore may not be able to bring long-term gains.
  5. Reservations from healthcare practitioners: HCPs have high concerns regarding the safety or effectiveness of these apps and a lack of approval from government regulatory bodies.


In the current technology-driven world, mobile applications play an important role in every aspect of our lives. Particularly in healthcare, apps can help to monitor health conditions, keep track of medications and share health records remotely with the physician. Mobile apps can help to ensure adherence by working as reminders, suggesting lifestyle changes, and elevating health literacy specifically in chronic disease management.

“Better medication management and better adherence will result in better health system performance on quality and cost metrics.” – Jonathan Niloff, M.D., vice president, and chief medical officer at McKesson


1.    Peng Y, Wang H, Fang Q, et al. Effectiveness of Mobile Applications on Medication Adherence in Adults with Chronic Diseases: A Systematic Review and Meta-Analysis. J Manag Care Spec Pharm. Apr 2020;26(4):550-561. doi:10.18553/jmcp.2020.26.4.550

2.    Perez-Jover V, Sala-Gonzalez M, Guilabert M, Mira JJ. Mobile Apps for Increasing Treatment Adherence: Systematic Review. J Med Internet Res. Jun 18 2019;21(6):e12505. doi:10.2196/12505

3.    Reynolds R, Dennis S, Hasan I, et al. A systematic review of chronic disease management interventions in primary care. BMC Fam Pract. Jan 9 2018;19(1):11. doi:10.1186/s12875-017-0692-3

4.    Hajat C, Stein E. The global burden of multiple chronic conditions: A narrative review. Prev Med Rep. Dec 2018;12:284-293. doi:10.1016/j.pmedr.2018.10.008

5.    Brown MT, Bussell JK. Medication adherence: WHO cares? Mayo Clin Proc. Apr 2011;86(4):304-14. doi:10.4065/mcp.2010.0575

6.    Backes C, Moyano C, Rimaud C, Bienvenu C, Schneider MP. Digital Medication Adherence Support: Could Healthcare Providers Recommend Mobile Health Apps? Front Med Technol. 2020;2:616242. doi:10.3389/fmedt.2020.616242

7.    Ahmed I, Ahmad NS, Ali S, et al. Medication Adherence Apps: Review and Content Analysis. JMIR Mhealth Uhealth. Mar 16 2018;6(3):e62. doi:10.2196/mhealth.6432

8.    Chavez S, Fedele D, Guo Y, Bernier A et al. Mobile Apps for the Management of Diabetes. Diabetes Care 2017;40(10):e145–e146.

9.    my a:care app – Acare Global.


11.  Montuno Software’s Dosecast: My Pill Reminder App.

12.   Circadian Design’s Round Health App.